top of page

QUESTIONS AND ANSWERS

Common Inquiries

DO YOU GROOM CATS ? 

No, we only offer dog grooming. 

DO YOU EXPRESS ANAL GLANDS? 

Yes. We do offer expression of outer anal glands. We do not express inner glands. We recommend going to your regular vet. We only express glands if the dog needs it. 

HOW MANY DOGS DO YOU TAKE AT ONCE? 

We offer one on one grooming. Meaning your pet is the only one in the shop at the time of grooming. If you have multiple dogs, that is ok. You can bring multiple dogs but they will not be in the groom shop with other dogs from different owners. This is best for the dog giving them the most peaceful and relaxing environment needed for their spa day. 

DO YOU HAVE A FLEA POLICY? 

Yes. We have a very strict flea policy. If your dog arrives with fleas, there is a $50 charge AS WELL AS your service fee. You will have t option to 1. Cancel your appt and pay a cancellation fee 2. Pay the extra $50 to have your dog treated 3. Pick up your dog with proof you bought a seresto collar or flea pill to avoid the flea charge. 

DO YOU ALLOW WALK INS? 

No. We are an appointment only facility. We are normally booked 6-7 weeks out. 

ARE YOU OPEN ON WEEKENDS? 

No. Our hours are Monday-Friday 9-4

FAQ: FAQ
bottom of page